Payment and Shipping

MALAYSIA CUSTOMERS

PAYMENT

– All prices listed are inclusive (shipping, packing etc.) for Peninsular Malaysia, if total payment above RM 50.00 in a single order. Minimum RM 8.00 will be charge to your order if total payment below RM 50.00 in a single order.

– For Preorder and Ready Stock items, customers need to pay in full payment. Payment details and other information will be stated in confirmation email.

– Rolled poster in tube will be shipped in long sturdy carton box together with ordered items, with additional shipping cost of RM 10.00 for Peninsular Malaysia and RM 14.00 for Sarawak and Sabah. Otherwise, poster will be folded and shipped with order without any additional cost.

– Payment can be made to our BANK ISLAM or CIMB bank account through Online Banking, Cash Deposit Machine (CDM), ATM Giro, Manual Deposit or Interbank Transfer via Online Banking/ATM. Read Payment Guide below.
– Customers MUST ATTACH or COPY-AND-PASTE the TRANSACTION PROOF/RECEIPT to our EMAIL and WHATSAPP ONLY for verification purposes. Transaction proof/receipt sent to our Facebook Inbox, GoogleTalk, SMS or MMS are not valid and payment will not be confirmed until transaction proof is sent to our EMAIL and WHATSAPP. Notifications email from banks for online banking IS NOT ACCEPTABLE as transaction proof due to lack of information for payment confirmation.
– Order No. will be issued to customers after payment confirmed by us. Any inquiries for order status or updates, kindly provide us your Order No. and we will get back to you with latest updates as soon as possible.
PAYMENT GUIDE
 
  1. Online Banking
    This is the best and preferable paying method.  Payment can be made by fund transfers through Bankislam.biz and CIMBClicks  Online Banking systems. Any amount of payment can be made by this method. Kindly attach the transaction proof to our email or Whatsapp for payment verification after payment made. Notifications email from banks for online banking IS NOT ACCEPTABLE as transaction proof due to lack of information for payment confirmation.
  2. Cash Deposit Machine (CDM)  
    This is an option paying method. Customers can visit to any Bank Islam and CIMB  branches throughout Malaysia and bank-in the payment using CDM to our bank accounts. CDM does not accept RM 1.00 and RM 5.00 cash. We recommend method 1, 3 or 4 for any amount of payment that need to pay using RM 1.00 or RM 5.00 cash. Kindly attach the transaction proof to our email for payment verification after payment made.
  3. ATM Giro
    This is an option paying method. Customers can visit to any Bank Islam  and CIMB   branches throughout Malaysia and transfer the payment by ATM card using ATM machine to our bank accounts. Any amount of payment can be made by this method. Kindly attach the transaction proof to our email for payment verification after payment made.
  1. Interbank Transfer via ATM and Online Banking
    This is an option paying method. If customers do not have Bank Islam  and CIMB  bank account, kindly visit to any Bank Islam  and CIMB  branches throughout Malaysia and transfer the payment by your bank’s ATM card using ATM machine to our bank accounts. Customers can also make interbank transfer through any banks’ online banking systems to our Bank Islam  and CIMB  bank account. Any amount of payment can be made by this method. Kindly attach the transaction proof to our email for payment verification after payment made. Please be noted that payment by method 4 can takes up to 1-2 transaction day to complete.
PACKING
 
    • CDs, DVDs, Photobooks etc. will be packed in bubble wraps before shipping.
    • Soft and light items (depend on sizes and weight) will be packed in bubble wraps and envelopes before shipping.
    • Posters will be rolled and packed in poster tube before shipping.
    • Rolled poster in tube may be shipped separately depends on ordered items’ sizes.
SHIPPING
 
  • Free shipping within Peninsular Malaysia if total payment above RM 50.00 in a single order.
  • All items (included poster-in-tube) will be shipped using Poslaju service provided by Pos Malaysia.
  • Poster-in-tube will be shipped separately from other items.
  • Poslaju normally takes 1-3 working days to make delivery to your doorstep.
  • Tracking number for Poslaju will be updated to customers by email after item(s) are shipped.
  • We shall not responsible for any losses or damages caused during shipping.